FixScope Terms of Use
Last updated: October 10, 2026
What FixScope does
FixScope organizes home-repair information so homeowners and contractors can evaluate the same project. It provides preliminary planning ranges, likely materials, bidding, messaging, scheduling, reviews, and completion and warranty records.
Planning guidance is preliminary
FixScope AI scopes, price ranges, material lists, and timing guidance are planning tools only. They are not inspections, engineering opinions, code determinations, insurance estimates, or guarantees. Hidden conditions, site access, permits, local prices, structural conditions, and trade requirements can change the final scope or price. Have a qualified professional inspect the work and confirm a quote before proceeding.
You choose whether to allow FixScope AI analysis for each project. When you allow it, the disclosed project text and all attached repair photos for that project, up to 20 photos, are sent to OpenAI through FixScope for processing. If you do not allow the analysis, no substitute local estimate is generated. See the Privacy Policy for data handling.
Contractors are independent
Contractors remain responsible for their bids, licensing, insurance, permits, workmanship, safety, code compliance, taxes, scheduling, and warranties. A profile, rating, or badge is not a guarantee of qualifications or work quality. Verify credentials, insurance, references, and the agreed scope before hiring.
Emergencies and hazardous conditions
FixScope is not an emergency service. For fire, gas, electrical, structural, flooding, medical, or other immediate hazards, contact the appropriate emergency service or qualified professional. A report or support request is not an emergency alert.
Accounts and content
Provide accurate account and project information. Do not submit unlawful, abusive, threatening, discriminatory, sexually exploitative, fraudulent, or infringing content, or disclose another person's private information without permission. You keep ownership of your content and grant FixScope permission to store, process, and display it to the relevant project participants and service providers to operate the service. External AI sharing follows your analysis choice.
Reports and blocks
Use Report beside content or an account, enter a reason, and choose Send report. You can use Block account to restrict interactions and manage blocks in Account > Blocked accounts. A block also prevents in-app messaging, scheduling, and completion between you and that person on selected work. Blocking does not remove copies of content already received. We may restrict accounts or remove content that violates these terms. Contact Support if a safety or conduct issue affects active work. We do not promise a particular response time.
Homeowner access
Homeowner access is free. Homeowners may create repair projects, upload repair photos, use available FixScope planning tools, receive contractor bids, review contractor profiles, choose a contractor, and use supported project coordination features without a homeowner membership fee.
Contractor membership
Contractors need an active FixScope Contractor Membership to submit or update bids on eligible open projects. While active, the membership allows unlimited bidding on eligible open jobs. FixScope does not sell individual leads, does not charge per lead, and does not take a percentage of the contractor's job price.
Membership does not guarantee any minimum number, frequency, location, type, quality, or value of projects or bid opportunities, does not guarantee that a contractor will be selected, and does not guarantee revenue in any week, month, or year. Marketplace activity depends on homeowner demand, geography, project fit, account standing, and other factors outside FixScope's control.
The iPhone app displays Apple's current localized recurring price and billing period before purchase. The price shown by Apple when you confirm the purchase controls. Apple processes membership billing. Payment is charged to your Apple Account when you confirm a purchase. The membership renews automatically unless cancelled. Cancel at least 24 hours before the current billing period ends to avoid renewal. Use Account > Manage subscription in the iPhone app or Apple Settings > your name > Subscriptions. Use Restore purchases while signed in to the same FixScope contractor account to request verification of an existing Apple purchase.
Contractor payments
FixScope does not process payments for contractor work. Any payment arrangement between homeowners and contractors is separate from the FixScope subscription. Project payment-status labels do not mean that contractor funds have been charged or transferred.
Availability
The service may change, experience interruptions, or be unavailable. Planning guidance and workflow status do not confirm that an external action has been completed.
Account deletion
Deleting your FixScope account does not cancel your Apple subscription. Cancel renewal through Apple before deleting the account if you want to stop subscription charges. Cancelling a subscription does not delete your FixScope account or project records.
You may delete your account from the Account screen. This removes the account and the associated active-service records described in the account deletion details. Deleting a homeowner account also removes its projects; deleting a selected contractor account cancels that contractor's selection on affected projects. Deletion does not recall other users' copies or itself erase provider logs and backups.
Changes to these terms
We may update these terms as the service evolves. Continued use after an updated version is posted means you accept the revised terms to the extent permitted by law.